Claims Assistance
We handle the paperwork and follow-ups so your claim gets settled — fast.
1. Intimate the claim
Tell us as soon as the event happens. Share your policy reference and what occurred — we notify the insurer and open your claim.
2. Submit documents
Upload bills, reports, ID and policy proof. Our team checks completeness so the insurer does not reject on paperwork.
3. Cashless or reimbursement
For cashless (health/motor), we coordinate with the network hospital/garage. Else you pay and we fast-track reimbursement.
4. Settlement
We track the claim end-to-end and keep you updated until the amount is settled to you or the provider.
Start a claim / get help
Tell us a bit and a claims specialist will call you back.
Frequently asked
How fast are cashless claims approved?
Pre-authorisation at network hospitals is usually approved within a few hours; we escalate if it stalls.
What if my claim is rejected?
We review the rejection reason, help you appeal with the right documents, and liaise with the insurer on your behalf.
Do I need the original policy document?
Your policy reference (INS-XXXX) is enough to start — we pull the rest. Keep hospital/repair bills and reports handy.